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How to File a Claim

Filing a Claim

There are a few important things to know about the claim form and the submission process:

You will see the terms “Victim” and “Claimant” used throughout the form.

  • The term “Victim” refers to the individual who has been diagnosed with a September 11th-related physical injury or condition.
  • The term “Claimant” refers to the individual who is filing the claim to seek compensation for the victim.
  • Individuals who are filing an injury claim on their own behalf are both the claimant and the victim.


Online Claim

While a hard copy version of the Claim Form is available, we encourage you to submit your claim using the new online claim system. You can use this system to:

  • Create an account and register with the VCF to preserve your right to file a claim in the future.
  • Complete and submit the claim form.
  • File an amendment to a previously submitted claim by following these instructions.
  • Upload supporting documents to a claim.
  • View correspondence sent by the VCF.
  • Update your contact information or the information for your attorney or authorized representative.
  • View the information you provided when completing your claim form,
    including any information you may have entered on a claim form that you started but have not yet submitted.

If you are new to the system, this Navigation Tip Sheet provides information on how to navigate the online claim system.

If you started a claim using the old system, but were not able to submit both the Eligibility and Compensation sections, review this grid for directions on how to complete and submit your claim.


Hard Copy Claim

If you cannot file online because you do not have reliable access to the Internet, you can choose one of the following options to receive and complete the claim form:

Quick Links

Online Claim Management System (CMS)

Claim Filing Forms

  • Signature Page - All Claims
  • Appendix A - Additional Information for claims filed for Deceased Individuals (Now PDF-fillable)
  • Appendix B - Presence at the Pentagon and Shanksville, PA Sites (Now PDF-fillable)
  • Private Physician Forms - Including Appendix C & D
  • Exhibit A / Exhibit A Deceased Individual - Authorization for release of medical records. Exhibit A must be mailed to the VCF with original signatures
  • Exhibit 1 - Social Security Administration Consent Form
  • Exhibit B1 - Authorization for release of pension and health information from HIPAA and non-HIPAA entities - this form can be used for both Personal Injury and Deceased Individuals

View all Forms

Claim Filing Resources

View all Resources