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Need assistance? Call the VCF Helpline at 1-855-885-1555

    The Department of Justice’s financial management system that is used to process VCF payments will be shut down from September 24, 2018, to October 9, 2018, in order to perform required updates. These updates require the Civil Division, under which the VCF falls, to stop processing VCF payments on September 21, 2018. Although this system outage will not affect the VCF’s activity in authorizing payments, it will temporarily delay the processing and issuance of payments by the Department of the Treasury.

    The VCF has worked closely with the Department’s finance staff to ensure that payments on claims approved for expedited processing as a result of terminal illness or imminent financial hardship can be processed during this period.

    The Department anticipates the updates will be complete on October 9, 2018; payment processing will resume on October 10, 2018. The VCF is coordinating efforts with the Civil Division to ensure additional staff is on hand to process all authorized VCF payments as quickly as possible once the financial management system is available for use.

    We greatly appreciate your patience during this period.


The website is designed to make the September 11th Victim Compensation Fund ("VCF") transparent and easy to navigate. You are able to:

  • File a claim with the VCF;
  • Access information about our policies and guidelines;
  • Obtain access to our forms and a list of resources to help you complete and submit your claim; and
  • Review newly updated Frequently Asked Questions.


    • New FAQ 1.10 "Does the VCF receive copies of my medical records from the WTC Health Program? Do I need to submit them with my claim?" and update to FAQ 1.9 "If I have filed a claim with the VCF, can I also file a claim with the U.S. Victims of State Sponsored Terrorism Fund (“USVSST”)?" posted to our FAQ page.

    • Updated Program Statistics published.

    • Monthly statistics report posted.

    • Updated Private Physician forms: Claim Form Appendix C and Claim Form Appendix D posted to our website.



    As directed by the regulations, the listing of claimants and deceased individuals includes the names of those who have either filed a claim for a deceased individual or amended a personal injury claim to notify the VCF that the victim is deceased. The listing includes the claimant's name along with the deceased individual's name.

Notice: The Fund will closely monitor any fraudulent activity including the submission of fraudulent claims and unauthorized use of www.vcf.gov. The Fund will report fraudulent conduct to federal law enforcement agencies and violators may be subject to criminal, civil or administrative penalties. If you wish to report information concerning suspected fraud concerning The Fund, please contact the Department of Justice, Office of the Inspector General, at the following address:


The security of all personally identifiable information is of paramount importance to everyone within the September 11th Victim Compensation Fund. We implement various measures to protect the security and confidentiality of personally identifiable information. Such measures include access controls designed to limit access to personally identifiable information to the extent necessary to accomplish our mission. We also employ various security technologies to protect personally identifiable information stored on our systems. We test our security measures periodically to ensure that they remain operational.