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Need assistance? Call the VCF Helpline at 1-855-885-1555

    Special Notice: During the Federal Government shutdown, the VCF will remain open and our Helpline will continue to take calls. We will continue to review and process claims and will work to minimize any impact on claimants and VCF operations. Claimants whose claims are in the payment process should expect delays in the processing of their VCF payment.


The website is designed to make the September 11th Victim Compensation Fund ("VCF") transparent and easy to navigate. You are able to:

  • File a claim with the VCF;
  • Access information about our policies and guidelines;
  • Obtain access to our forms and a list of resources to help you complete and submit your claim; and
  • Review newly updated Frequently Asked Questions.


    • Monthly statistics report posted.

    • Recently updated FAQs translated to Spanish, Polish and Chinese. New updates to FAQ 1.3 "How do I add or change the attorney on my claim?" and FAQ 1.9 "Can I pursue a claim with both the VCF and the U.S. Victims of State Sponsored Terrorism Fund (“USVSST Fund”)?" posted to our FAQ page.

    • Tip Sheet posted for recent enhancements made to the Online Claims System.

    • Updated Policy and Procedures document posted with accompanying notes emailed to law firms.



    As directed by the regulations, the listing of claimants and deceased individuals includes the names of those who have either filed a claim for a deceased individual or amended a personal injury claim to notify the VCF that the victim is deceased. The listing includes the claimant's name along with the deceased individual's name.

Notice: The Fund will closely monitor any fraudulent activity including the submission of fraudulent claims and unauthorized use of www.vcf.gov. The Fund will report fraudulent conduct to federal law enforcement agencies and violators may be subject to criminal, civil or administrative penalties. If you wish to report information concerning suspected fraud concerning The Fund, please contact the Department of Justice, Office of the Inspector General, at the following address:


The security of all personally identifiable information is of paramount importance to everyone within the September 11th Victim Compensation Fund. We implement various measures to protect the security and confidentiality of personally identifiable information. Such measures include access controls designed to limit access to personally identifiable information to the extent necessary to accomplish our mission. We also employ various security technologies to protect personally identifiable information stored on our systems. We test our security measures periodically to ensure that they remain operational.