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Need assistance? Call the VCF Helpline at 1-855-885-1555



    ALERT: The VCF is aware of calls being made by unknown persons claiming to be the VCF. These callers ask questions about the status of an individual’s VCF claim, state that the individual may be entitled to money, and/or ask for personal information in order to mail a claim package or file a claim on the individuals’ behalf.

    If you receive a call with questions about your VCF claim or your potential eligibility for compensation from someone that you suspect is not VCF staff, you should not provide any information to the caller. When possible, please note details about the call (date, time, caller ID if available, name of caller, questions asked, etc.) and report the call to the Federal Trade Commission at 1-877-FTC-HELP or online at https://www.ftccomplaintassistant.gov.


    The VCF will never request a credit card number. Calls made by VCF staff follow a standard protocol for validating the claimant’s identity. Effective immediately, the VCF will never ask you for your full Social Security Number. If you are uncertain whether the caller is from the VCF, please end the call and contact the VCF Helpline at 1-855-885-1555.



Welcome

The website is designed to make the September 11th Victim Compensation Fund ("VCF") transparent and easy to navigate. You are able to:

  • File a claim with the VCF;
  • Access information about our policies and guidelines;
  • Obtain access to our forms and a list of resources to help you complete and submit your claim; and
  • Review newly updated Frequently Asked Questions.


    WHAT'S NEW


    • Information on the upcoming VOICES Resiliency Symposium being held at Kean University in Union, NJ posted to our Events and Outreach page.

    • Updated Policy and Procedures document posted.

    • Updated answer to FAQ 4.2 "If I am certified for a new condition by the WTC Health Program after my award was issued, or if I have a new loss, can I amend my application?" posted to our FAQ page.


    READ MORE

    LISTING OF CLAIMANTS AND DECEASED INDIVIDUALS

    As directed by the regulations, the listing of claimants and deceased individuals includes the names of those who have either filed a claim for a deceased individual or amended a personal injury claim to notify the VCF that the victim is deceased. The listing includes the claimant's name along with the deceased individual's name.


Notice: The Fund will closely monitor any fraudulent activity including the submission of fraudulent claims and unauthorized use of www.vcf.gov. The Fund will report fraudulent conduct to federal law enforcement agencies and violators may be subject to criminal, civil or administrative penalties. If you wish to report information concerning suspected fraud concerning The Fund, please contact the Department of Justice, Office of the Inspector General, at the following address:

DOJOIG.FraudComplaints@usdoj.gov.

The security of all personally identifiable information is of paramount importance to everyone within the September 11th Victim Compensation Fund. We implement various measures to protect the security and confidentiality of personally identifiable information. Such measures include access controls designed to limit access to personally identifiable information to the extent necessary to accomplish our mission. We also employ various security technologies to protect personally identifiable information stored on our systems. We test our security measures periodically to ensure that they remain operational.