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News

Resource

Definitive Proof of Presence

May 10, 2024

Definitive Proof of Presence Documentation

[May 10, 2024]: Added "Port Authority of New York and New Jersey (Port Authority)"

[April 26, 2024]: Added "Salvation Army" and "New York State Department of Environmental Conservation".

[September 18, 2023]: Added "TWU Local 100" for NYCTA employees presence information.

[June 15, 2023]: Added Volunteers Who Signed in at Trinity Church to list.

[May 8, 2023]: Added NY City Department of Sanitation to list.

[April 20, 2023]: Removed entry for TWU Local 100

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Email - Proof of Presence Website Updates – May 2, 2024

May 2, 2024

Email - Proof of Presence Website Updates – May 2, 2024

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Email – VCF Policy Updates – May 1, 2024

May 1, 2024

Email – VCF Policy Updates – May 1, 2024

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Email – myVCF Update – March 29, 2024

March 29, 2024

Email – myVCF Update – March 29, 2024

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Claim Review Process

March 25, 2024
A summary of the claim review process.
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VCF Info Sheet

March 7, 2024

Change Log:

March 7, 2024: added Shanksville, PA, and Pentagon site dates.

June 28, 2023: updated text with more information regarding debris removal eligibility.

July 30, 2021: Changes made to reflect updated information regarding registration deadlines.

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Just the Facts

March 7, 2024
Just the Facts clarifies some common misconceptions about the VCF on a range of topics including who is eligible, how awards are determined, information on VCF registration deadlines, presence documentation, and how to register and file claims.
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Email – VCF Process Update – February 23, 2024

February 23, 2024
Email – VCF Process Update – February 23, 2024
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Email – Process Change re_Appeal Hearing Transcript Requests

February 16, 2024
Email – Process Change re_Appeal Hearing Transcript Requests – February 16, 2024
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Email – Reminder of USVSST Policy

February 13, 2024
Email – Reminder of USVSST Policy – February 13, 2024
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Document Checklist - Personal Injury

February 1, 2024
Updated Document Checklist for Personal Injury claims.
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Document Checklist - Deceased Claim

February 1, 2024
Updated Document Checklist for Deceased claims.
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Email – Replacement Services Policy – February 1, 2024

February 1, 2024

Email – Replacement Services Policy – February 1, 2024

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How to File an Amendment

December 18, 2020
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Email - Claims Management System Update

November 16, 2020

Email - Claims Management System Update - November 16, 2020

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Updated: Compensation Decisions File and Definitions

October 19, 2020
The weekly Compensation Decisions file and associated definitions have been updated.
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Email - VCF Leadership Team

October 15, 2020

Email - VCF Leadership Team - October 15, 2020

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Additional Claims Management System Resources

October 1, 2020
Additional instructions have been added to our Claims Management System resource page on how to access and navigate the system.
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Update: Claims Management System Acceptable Use Policy

September 21, 2020
The Acceptable Use Policy for the Claims Management System has been updated to include Chrome in the list of supported browsers.
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Email - VCF Claims Management System Update

September 21, 2020

Email - VCF Claims Management System Update - September 21, 2020

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New FAQ regarding COVID-19-related cause of death translated

September 11, 2020
New FAQ regarding COVID-19-related cause of death translated to Spanish, Polish, and Chinese.
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Updated VCF Overview Presentation

September 10, 2020
This presentation is for individuals who are filing a claim with the VCF, or for those who are interested in how the VCF operates.
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New FAQ regarding COVID-19-related cause of death

September 9, 2020
New FAQ 1.8 posted providing information on when the cause of death is COVID-19.
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New "How to File a Claim" Instructions

September 4, 2020
New and improved "How to File a Claim" page content posted in English, Spanish, Polish, and Chinese.
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Recent Registration and Claim Filing Deadline Updates Translated

August 27, 2020
Recent updates to our Registration and Claim Filing content, including updates to our FAQs, have been translated to Spanish, Polish, and Chinese.