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Claim Review Process

September 18, 2023
Resource type

Change Log:

September 18, 2023: updated last column with timing for payment processing

May 26, 2023: Changed wait period for missing documents from 60 days to 30 days under preliminary review.

February 4, 2021: Document updated to show our new Automated Document Check process.

March 20, 2019: Document updated to reflect additional claim statuses associated with various steps in our process.

Associated document(s)