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Update: Impact of COVID-19 on VCF Operations

April 9, 2021
Resource type

The VCF remains operational at this time, although we expect delays in all areas of claims processing. We have updated our Hearings procedures as noted below: 

  • Hearings: Out of concern for our vulnerable claimant population, we are cancelling in-person hearings until further notice.  If you appeal the decision on your claim, a VCF team member will contact you or your attorney (if applicable) regarding the next steps on your appeal. Compensation hearings are currently being conducted by telephone.  Eligibility hearings are being conducted using video conferencing. Please wait to hear from the VCF about your hearing and do not call the Helpline with questions about hearings.

Please note the foreign language COVID-19 pages have also been updated:  COVID-19 Spanish, COVID-19 Polish, and COVID-19 Chinese.

We appreciate your patience as we work to adjust to changes in our operations while protecting the health and safety of our employees during these challenging times.