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6.1 What if my bank account or address has changed since my last payment?

Question
6.1 What if my bank account or address has changed since my last payment?
Effective Date
Answer

If you have already received at least one payment from the VCF and your banking information has changed since the last payment was processed, you must complete a new ACH Payment Information Form and upload it to your online claim as quickly as possible.  When uploading the new ACH form, you should include a letter stating that the new form should replace the banking information currently associated with your claim. If your address has changed, please call our Helpline at 1-855-885-1555 for assistance in updating our records.

FAQ Status
Updated
Question Number
1