U.S. flag

An official website of the United States government

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Breadcrumb

News

VCF FAQ

6.3 When can I expect to receive payment and will the payment be pro-rated?

September 1, 2023

The VCF does not pro-rate payments. Your claim will be paid in full for the calculated loss amount at the time the payment is processed.  

VCF FAQ

6.1 What if my bank account or address has changed since my last payment?

September 1, 2023

If you have already received at least one payment from the VCF and your banking information has changed since the last payment was processed, you must complete a new ACH Payment Information Form and upload it to your online claim as quickly as possible.  When uploading the new ACH form, you should include a letter stating that the new form should replace the banking information currently associated with your claim. If your address has changed, please call our Helpline at 1-855-885-1555 for assistance in updating our records.

VCF FAQ

4.3 When should I amend my claim and when should I appeal? (Updated: September 1, 2023)

September 1, 2023

You should appeal if you are challenging the VCF’s determination on your claim.

You should amend if you are seeking a new determination based on new information.

If you file an eligibility appeal, compensation review will not start until after a decision is made on your appeal. In all cases, filing an amendment or appeal will not affect payment on the original determination.

VCF FAQ

4.2 What should I do if I do not intend to appeal the decision on my claim?

September 1, 2023

If you do not intend to appeal, you do not need to do anything. If the VCF sent you an award letter, we will begin processing any applicable payment on your claim. If you received a letter notifying you that your claim was denied, it will remain in that status.  If in the future you have new information to submit to the VCF that you believe may change the eligibility decision on your claim, you may amend your claim.  

VCF FAQ

4.1 How do I appeal the decision on my claim?

September 1, 2023

An appeal can be filed within 30 days after the VCF has notified you of the eligibility or compensation decision on your claim. You may appeal only if your eligibility denial letter or award letter includes an Appeal Request Form.

If you intend to appeal the decision on your claim, there are specific steps you must take and specific deadlines that apply. Your eligibility denial or award letter will include detailed information about how to appeal the decision.

Report

August 2023 Monthly Statistics Report

August 31, 2023

Statistics as of August 31, 2023

Associated Document:
Resource

Email – Quarterly Update - Premature and Insufficient Claims Report – August 16, 2023

August 16, 2023

Email – Quarterly Update - Premature and Insufficient Claims Report – August 16, 2023

Resource

Email – VCF Non-Economic Loss Award and Certified Conditions Fact Sheet and Website Updates

August 4, 2023

Email – VCF Non-Economic Loss Award and Certified Conditions Fact Sheet and Website Updates

Resource

Letters of Administration with Limitations

August 4, 2023

Change Log: August 4, 2023: Policy updated regarding NY LOA processing and payment. Footnote 1 updated to reflect current NY State legislation.

 

Associated Document:
Resource

Just the Facts

August 1, 2023
Just the Facts clarifies some common misconceptions about the VCF on a range of topics including who is eligible, how awards are determined, information on VCF registration deadlines, presence documentation, and how to register and file claims.
Associated Document:
Report

July 2023 Monthly Statistics Report

July 31, 2023

Statistics as of July 31, 2023

Associated Document:
Resource

Non-Economic Loss Awards and Certified Conditions Fact Sheet

July 31, 2023

Non-Economic Loss Awards and Certified Conditions Fact Sheet

Resource

任命个人代表

July 20, 2023

Change Log:

July 20, 2023: updated to reflect that Special Master PR Appointment requests do not need to be notarized. Requests only need to be sworn under the penalty of perjury.

Adding sworn statement.

Associated Document:
Resource

Powołanie Zarządcy Spadku

July 20, 2023

Change Log:

July 20, 2023: updated to reflect that Special Master PR Appointment requests do not need to be notarized. Requests only need to be sworn under the penalty of perjury.

Adding sworn statement.

Associated Document:
Resource

Designación del Representante Personal

July 20, 2023

Change Log:

July 20, 2023: updated to reflect that Special Master PR Appointment requests do not need to be notarized. Requests only need to be sworn under the penalty of perjury.

Adding sworn statement.

Associated Document:
Resource

信息与说明: 如果索赔人在提交人身伤害索赔后死亡,需要采取的步骤

July 20, 2023

Change Log:

July 20, 2023: Updated to include that NYSLRS will only accept original or court certified Letters of Administration.

Removed all instances of “original” or “certified” copy.

Associated Document:
Resource

Informacje i instrukcje: Kroki, jakie należy wykonać w przypadku śmierci wnioskodawcy po złożeniu przez niego wniosku dla osób z uszkodzeniem ciała

July 20, 2023

Change Log:

July 20, 2023: Updated to include that NYSLRS will only accept original or court certified Letters of Administration.

Removed all instances of “original” or “certified” copy.

Associated Document:
Resource

Información e Instrucciones: Pasos que se deben tomar cuando el reclamante muere después de haber presentado su reclamación

July 20, 2023

Change Log:

July 20, 2023: Updated to include that NYSLRS will only accept original or court certified Letters of Administration.

Removed all instances of “original” or “certified” copy.

Associated Document:
Resource

VCF 一般信息

July 20, 2023

Change Log:

July 20, 2023: updated text with more information regarding debris removal eligibility.

Associated Document:
Resource

Podstawowe Informacje o Funduszu VCF

July 20, 2023

Change Log:

July 20, 2023: updated text with more information regarding debris removal eligibility.

Associated Document:
Resource

VCF Información General

July 20, 2023

Change Log:

July 20, 2023: updated text with more information regarding debris removal eligibility.

Associated Document:
Resource

Email – Special Circumstances Review for a Lung Transplant and Routes of Debris Removal Clarification – July 7, 2023

July 7, 2023

Email – Special Circumstances Review for a Lung Transplant and Routes of Debris Removal Clarification – July 7, 2023

Report

June 2023 Monthly Statistics Report

June 30, 2023

Statistics as of June 30, 2023

Associated Document:
Resource

Witness Presence Statement

June 30, 2023
The Witness Presence Statement should be used as the template for all affidavits. 
Associated Document: