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Section 8: Expedite Process

Date effective
December 18, 2020

In cases involving terminal illness or significant financial hardship, you can request that the VCF expedite the processing of your claim or amendment. If you would like to seek expedited processing of your claim or amendment based on a terminal diagnosis or financial hardship, you must contact the Helpline and upload any appropriate documentation to your claim. The VCF will review your request and notify you as to whether the request is granted or denied, typically within 48 hours.  If you are requesting that your claim be expedited, you should submit a complete claim.  This includes claiming all losses – economic and non-economic – at the time you submit your claim and request expedited processing.  Please note that if you are claiming lost earnings and we expedite review of your claim, we will apply the same standards as we would in any other claim; expedition affects only the speed with which your claim is processed.


8.1 Financial Hardship

In order to be considered for financial hardship reasons, you must submit documentation explaining your current financial situation, including an explanation about your income.   The VCF may consider “significant financial hardship” to include an imminent or pending foreclosure or eviction proceeding, utility cut off, or other similar circumstances, as demonstrated by appropriate documentation.


8.2 Terminal Illness

In order to be considered because of a terminal illness, you should submit your recent diagnostic medical records, as well as a letter from your treating physician.   


8.3 Amendments on Expedited Claims

If your claim was previously approved for expedited review based on terminal illness, you do not need to seek approval for expedited processing of your amendment, but you must call the VCF Helpline to alert us to the amendment.  This is necessary so that the VCF can track the amendment for expedited processing.  You do not need to upload another expedite request or additional documentation in cases expedited for terminal illness.  If your claim was previously approved for expedited review due to financial hardship, you must submit a new request and adequate documentation to support the request for any subsequent amendment.