Assistance and Accessibility

If you need assistance using this website or with your submission, you can call our toll-free number 1-855-885-1555
(or 1-855-885-1558 for the hearing impaired). If you are calling from outside the United States, please call 1-202-353-0356.

Staff are available to answer your questions Monday through Friday from 8:30 a.m. to 5:00 p.m. Eastern Time.

To easily search the site based on a keyword, go to the page you want to search and type "Ctrl + F" on your computer. A search bar will open in your browser either at the top or bottom of the page. Enter the search word in the "Find" box and each instance of the word, if found on the page, will be highlighted. You can scroll down the page to see all of the highlighted entries or click on "Next" or "Previous" in the search bar.

If you would like to mail materials to the VCF, please send them to:

September 11th Victim Compensation Fund

P.O. Box 34500

Washington, D.C. 20043

Overnight deliveries can be made to:

September 11th Victim Compensation Fund

Claims Processing Center

1100 L Street, N.W. – Suite 3000

Washington, DC 20005