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VCF FAQ

4.3 When should I amend my claim and when should I appeal? (Updated: December 26, 2019)

December 26, 2019

You should appeal if you are challenging the VCF’s determination on your claim.

You should amend if you are seeking a new determination based on new information.

VCF FAQ

4.2 What should I do if I do not intend to appeal the decision on my claim?

December 26, 2019

If you do not intend to appeal, you do not need to do anything. If the VCF sent you an award letter, the 30-day appeal window will expire and the VCF will then process any applicable payment on your claim. If you received a letter notifying you that your claim was denied, it will remain in that status. If in the future you have new information to submit to the VCF that you believe may change the eligibility decision on your claim, you may amend your claim by following these instructions.

VCF FAQ

4.1 How do I appeal the decision on my claim?

December 26, 2019

An appeal can be filed within 30 days after the VCF has notified you of the eligibility or compensation decision on your claim. You may appeal only if your eligibility denial letter or award letter includes an Appeal Request Form.

If you appeal the award decision on your claim, except in cases where a claim is approved for expedited processing, any payment due will not be processed until your hearing is held and a decision is rendered on your appeal.

VCF FAQ

3.2 Does the VCF receive copies of my medical records from the WTC Health Program? Do I need to submit them with my claim?

December 26, 2019

The VCF does not receive copies of your medical records as part of our information-sharing agreement with the WTC Health Program. The WTC Health Program only provides the VCF with information that is used to determine whether you have an eligible, certified condition. The information we receive from the WTC Health Program includes the name of the condition, the WTC Health Program category under which the condition falls (for example, Cancer or Upper Respiratory Disorder), and the associated medical diagnosis code.

VCF FAQ

1.7 What happens if a victim passes away after filing a personal injury claim?

December 26, 2019

When a claimant who has filed a personal injury claim dies, the VCF will stop processing the claim and/or payment of that claim until a Personal Representative of the deceased claimant (“decedent”) is appointed and validated by the VCF. This protects the decedent’s personal information and ensures details about the claim are shared only with those who are authorized to access the information.

Resource

Law Firm Meeting Notes

December 13, 2019

Notes posted from the December 6, 2019 VCF conference call with law firms.

Associated Document:
Messages from the Special Master

Message from Special Master Rupa Bhattacharyya - Deputy Special Master Jordana (“Jordy”) Feldman departs VCF.

November 21, 2019

Dear Friends,

It is with regret and pride that I announce that Deputy Special Master and Director of the New York Office, Jordana (“Jordy”) H. Feldman, has left the September 11th Victim Compensation Fund ("VCF") to accept a position to design and administer a proposed claims resolution program intended to help victims of sexual assault resolve their claims through a confidential, non-adversarial alternative to litigation.

Resource

Law Firm Did You Know?

November 19, 2019

Third Edition Did You Know? document from Law Firm Outreach team posted.

Resource

Claim Management System Update

November 18, 2019

Law Firm Tip Sheet posted for recent enhancements made to the Online Claims System.

Resource

VCF 一般信息

November 15, 2019
Associated Document:
Resource

Podstawowe Informacje o Funduszu VCF

November 15, 2019
Associated Document:
Resource

VCF Información General

November 15, 2019
Associated Document:
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VCF Info Sheet

November 15, 2019
Associated Document:
Resource

Claim Management System Acceptable Use Policy

October 28, 2019

Updated Online Claims System Acceptable Use Policy posted.

Resource

Claim Management System Update

October 7, 2019

Law Firm Tip Sheet posted for recent enhancements made to the Online Claims System.

VCF FAQ

1.9 如果我目前的姓名与支持我的索赔的文件上的姓名不同,

September 24, 2019

您应根据自己的情况提供以下文件之一

  • 如果您的索赔表上显示的姓名和在线索赔上的姓名均正确无误,但与您提交的支持索赔的文件的姓名不同,则应上传一封说明姓名更改的信函,并提供下面所列的其中一份文件显示姓名更改的证据。
  • 如果自您在VCF注册或提出索赔以来您的姓名已经更改,则应填写一份《索赔信息决议表》以记录更改,并提交以下所列的文件之一以显示更改姓名的证据。您可以将这些文件上传到您的索赔中。

您提交以显示姓名更改的文件必须包括:

(1)与您的VCF索赔相关的姓名和/或您提交的支持索赔的文件上的姓名;和

(2)您的新名字。

您应根据自己的情况提供以下文件之一:《法院令》,《结婚证书》,《离婚判决书/令》或其他支持更名的法律文件。 VCF不需要原件--您可以将这份(些)文件上传到在线索赔中。

VCF FAQ

1.9 Co powinienem zrobić, jeśli moje aktualne imię i/lub nazwisko jest inne od imienia i/lub nazwiska na dokumentach uzupełniających mój wniosek?

September 24, 2019

Należy przedstawić jeden z poniżej wymienionych dokumentów, w zależności od sytuacji:

VCF FAQ

1.9 Qué pasa si mi nombre actual es diferente al nombre que sale en documentos complementarios de mi reclamo.

September 24, 2019

Usted debe proveer uno de los siguientes documentos dependiendo de cuál le aplica a su circunstancia:

VCF FAQ

1.9 What if my current name is different from the name on documents in support of my claim?

September 24, 2019

You should provide one of the following documents based on your circumstances:

Resource

Private Physician Process Instructions

September 17, 2019
Associated Document: