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VCF FAQ

4.3 我应何时修改我的索赔,何时应上诉?

October 13, 2023

如果您在质疑VCF对您的索赔申请的裁定,则应该提出申诉。

如果您根据新的信息在寻求新的裁定,则应该提出修改。

如果您就资格提出申诉,则在对您的申诉作出裁定之后才会启动赔偿审核。在任何情况下,提出修改或申诉都不会影响最初的裁定的赔付。

您在考虑是否提出申诉或修改时,请考虑您是否要以选择提出修改而不是提出申诉的方式放弃某项索赔或争议,或者对某项索赔或争议做出妥协。VCF有权决定是否通过修改更适当地解决申诉中提交的问题。请注意,在已故的索赔中(即代表因9/11相关疾病而死亡的受害者提出的索赔),除非在有限的情况下,您将无法修改您的索赔。

您不应对您索赔所作的裁定提出申诉,以此作为获得更快审查与已做出该裁定无关的修改的途径。仅为寻求对不相关事项进行修改的考虑而提交的申诉是无效的。如果您因此而提出申诉,您将会得到通知说您的申诉已被取消以及您对此裁决的申诉权利已被放弃。如果赔偿金裁决尚未做出,则新的信息可以作为修改以供审核。

VCF FAQ

6.1 如果自上次赔款以来,我的银行帐户或地址已变更,怎么办?

October 13, 2023

如果您已从VCF收到至少一笔赔款,并且您的银行信息自处理上次赔款以来已变更,您必须尽快填写一份新的《ACH支付信息表》并上传至您的线上索赔。您上传新的ACH表格时,应该附上一封信以说明该新表格应该代替当前与您的索赔相关的银行信息。如果您的地址已变更,请拨打求助热线 1-855-885-1555 以协助更新您在VCF的记录。

VCF FAQ

6.3 我什么时候可望收到赔款,赔款会按比例支付吗?

October 13, 2023

VCF不按比例支付赔款。您的索赔将按处理赔付时所计算出的损失金额全额赔付。

给您的裁决函将包括处理给您的赔款的预计时间。 VCF 将在裁决函发出后一个工作日内开始处理给您的赔款。

VCF开始处理赔款事宜后,特别监督官最长可能需要20天的时间授权该赔款。-然后将由司法部和财政部处理这笔赔款,这最长可能需要三个星期。这就意味着给您的赔款应在您收到裁决函之日起的两个月内发放到您所指定的银行账户。这是一个大致的估计,给您的赔款可能会得到更快的处理。

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Instrucciones: Cartas de Administración

October 13, 2023

Change Log:

  • October 13, 2023: Policy updated regarding NY LOA processing and payment. Footnote 1 updated to reflect current NY State legislation.
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Instrukcje: Upoważnienie sądowe ustanawiające zarządcę spadku

October 13, 2023

Change Log:

  • October 13, 2023: Policy updated regarding NY LOA processing and payment. Footnote 1 updated to reflect current NY State legislation.
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几点说明:《遗产管理证书》

October 13, 2023

Change Log:

  • October 13, 2023: Policy updated regarding NY LOA processing and payment. Footnote 1 updated to reflect current NY State legislation.
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Email – Website Updates – September 21, 2023

September 21, 2023
Email – Website Updates – September 21, 2023
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VCF Overview

September 18, 2023

A presentation for individuals who are filing a claim with the VCF, or those who are interested in how the VCF operates. 

Change Log:

March 7, 2024: added Shanksville, PA, and Pentagon site dates.

September 18, 2023: updated timing for payment processing.

June 28, 2023: updated text with more information regarding debris removal eligibility.

July 30, 2021: changes made to reflect updated information regarding registration deadlines.

Associated Document:
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When to Appeal vs. When to Amend

September 18, 2023

September 18, 2023: updated to reflect new payment processing timeline

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Claim Review Process

September 18, 2023
A summary of the claim review process.
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Definitive Proof of Presence

September 18, 2023

Definitive Proof of Presence Documentation

[September 18, 2023]: Added "TWU Local 100" for NYCTA employees presence information..

[June 15, 2023]: Added Volunteers Who Signed in at Trinity Church to list.

[May 8, 2023]: Added NY City Department of Sanitation to list.

[April 20, 2023]: Removed entry for TWU Local 100

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Email – VCF Policy Update Payments and Compensation Appeals – September 14, 2023

September 14, 2023

Email – VCF Policy Update Payments and Compensation Appeals – September 14, 2023

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Email – A message from the Special Master – September 8, 2023

September 8, 2023

Email – A message from the Special Master – September 8, 2023

VCF FAQ

4.1 How do I appeal the decision on my claim?

September 1, 2023

An appeal can be filed within 30 days after the VCF has notified you of the eligibility or compensation decision on your claim. You may appeal only if your eligibility denial letter or award letter includes an Appeal Request Form.

If you intend to appeal the decision on your claim, there are specific steps you must take and specific deadlines that apply. Your eligibility denial or award letter will include detailed information about how to appeal the decision.

VCF FAQ

4.2 What should I do if I do not intend to appeal the decision on my claim?

September 1, 2023

If you do not intend to appeal, you do not need to do anything. If the VCF sent you an award letter, we will begin processing any applicable payment on your claim. If you received a letter notifying you that your claim was denied, it will remain in that status.  If in the future you have new information to submit to the VCF that you believe may change the eligibility decision on your claim, you may amend your claim.  

VCF FAQ

4.3 When should I amend my claim and when should I appeal? (Updated: September 1, 2023)

September 1, 2023

You should appeal if you are challenging the VCF’s determination on your claim.

You should amend if you are seeking a new determination based on new information.

If you file an eligibility appeal, compensation review will not start until after a decision is made on your appeal. In all cases, filing an amendment or appeal will not affect payment on the original determination.

VCF FAQ

6.1 What if my bank account or address has changed since my last payment?

September 1, 2023

If you have already received at least one payment from the VCF and your banking information has changed since the last payment was processed, you must complete a new ACH Payment Information Form and upload it to your online claim as quickly as possible.  When uploading the new ACH form, you should include a letter stating that the new form should replace the banking information currently associated with your claim. If your address has changed, please call our Helpline at 1-855-885-1555 for assistance in updating our records.

VCF FAQ

6.3 When can I expect to receive payment and will the payment be pro-rated?

September 1, 2023

The VCF does not pro-rate payments. Your claim will be paid in full for the calculated loss amount at the time the payment is processed.  

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Email – Quarterly Update - Premature and Insufficient Claims Report – August 16, 2023

August 16, 2023

Email – Quarterly Update - Premature and Insufficient Claims Report – August 16, 2023

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Letters of Administration with Limitations

August 4, 2023

Change Log: August 4, 2023: Policy updated regarding NY LOA processing and payment. Footnote 1 updated to reflect current NY State legislation.

 

Associated Document:
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Email – VCF Non-Economic Loss Award and Certified Conditions Fact Sheet and Website Updates

August 4, 2023

Email – VCF Non-Economic Loss Award and Certified Conditions Fact Sheet and Website Updates

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Just the Facts

August 1, 2023
Just the Facts clarifies some common misconceptions about the VCF on a range of topics including who is eligible, how awards are determined, information on VCF registration deadlines, presence documentation, and how to register and file claims.
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Non-Economic Loss Awards and Certified Conditions Fact Sheet

July 31, 2023

Non-Economic Loss Awards and Certified Conditions Fact Sheet

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VCF Información General

July 20, 2023

Change Log:

July 20, 2023: updated text with more information regarding debris removal eligibility.

Associated Document:
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Podstawowe Informacje o Funduszu VCF

July 20, 2023

Change Log:

July 20, 2023: updated text with more information regarding debris removal eligibility.

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