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VCF FAQ

6.3 我什么时候可望收到赔款,赔款会按比例支付吗?

December 9, 2022

VCF不按比例支付赔款。您的索赔将按处理赔付时所计算出的损失金额全额赔付。

付款的时间取决于您是否对您的赔款裁定提交申诉: 

  • 如果您对索赔的赔款裁定提出申诉,那么VCF将在30天的申诉期结束后开始处理您的赔款事宜。VCF开始处理赔款事宜后,特别监督官最长可能需要20天的时间授权该赔款。然后将由司法部和财政部处理这笔赔款,这最长可能需要3个星期。这就意味着您的赔款应在您收到赔款信函之日起的三个月内发放到您所指定的银行账户。这是一个大致的估计,您的赔款可能会得到更快的处理。

如果您打算就您索赔的赔款裁决提出申诉,那么VCF在对您的申诉作出裁决以后才会开始处理您的赔款事宜。VCF向您发送信函通知您申诉的结果后,赔款流程会立即开始。VCF开始处理赔款事宜后,特别监督官最长可能需要20天授权该赔款。然后将由司法部和财政部处理这笔赔款,这最长可能需要3个星期。这就意味着您的赔款应在您收到申诉后的裁决函之日起的一个半月内发放到您所指定的银行账户。

VCF FAQ

6.1 如果自上次赔款以来,我的银行帐户或地址已变更,怎么办?

December 9, 2022

如果您已从VCF收到至少一笔赔款,并且您的银行信息自处理上次赔款以来已变更,您必须尽快填写一份新的《ACH支付信息表》并上传至您的线上索赔。您上传新的ACH表格时,应该附上一封信以说明该新表格应该代替当前与您的索赔相关的银行信息。如果您的地址已变更,请拨打求助热线 1-855-885-1555 以协助更新您在VCF的记录。

VCF FAQ

1.3 是否有任何情况可以加快对我的索赔的审核?

December 9, 2022

有。在涉及绝症或重大经济困难的情况下,您可以要求VCF加快处理您的索赔。VCF认为“重大财务困难”包括迫在眉睫或待决的法拍或驱逐程序,或无家可归,如适当的文件所示。如果您想根据绝症诊断或经济困难寻求快速处理您的索赔,您或者您的律师(若您有律师协助您向我们的VCF索赔)必须拨打VCF的求助热线1-855-885-1555,并将任何适当的文件上传到您的索赔上。您还必须提交完整的《索赔表》和所有必需的证明文件,以便VCF拥有处理您的索赔所需的信息。如果您由律师代理您的VCF索赔,您应该寻求律师的帮助。VCF将审核该请求,并通常在48小时内通知您VCF是否接受或拒绝该请求。在批准加急处理的索赔中,假设您已提交所有必需文件,VCF通常在短到3-4周内可以处理索赔,作出裁决,并处理付款。在这些情况下,一旦发出裁决书,就会立即发出索赔付款,而您保留在三十天申诉期内上诉的权利。

VCF FAQ

6.3 Kiedy mogę spodziewać się otrzymania płatności i czy będą to płatności pro rata?

December 9, 2022

Fundusz VCF nie wypłaca częściowych należności z tytułu naliczonego odszkodowania. Należność za wniosek zostanie dokonana w kwocie pełnego naliczonego odszkodowania należnego w momencie dokonywania płatności.

Termin wypłaty zależy od tego, czy planują Państwo odwoływać się od decyzji:

VCF FAQ

6.1 łCo stanie się, jeśli od momentu mojej ostatniej wypłaty zmienię numer konta lub adres?

December 9, 2022

Jeżeli otrzymali już Państwo wypłatę z VCF, a Państwa numer konta zmienił się od momentu ostatniej wypłaty, należy bezzwłocznie wypełnić nowy Formularz z Informacjami do Płatności ACH i załadować go do wniosku online. Podczas ładowania nowego formularza ACH należy również załączyć pismo z oświadczeniem, że nowy formularz ma zastąpić informacje bankowe powiązane obecnie z wnioskiem.  W przypadku zmiany adresu proszę zadzwonić do naszej Linii Pomocy pod numer 1-855-885-1555, aby dokonać zmiany adresu w naszych aktach.

VCF FAQ

6.3 ¿Cuándo puedo esperar recibir el pago y si este será prorrateado?

December 9, 2022

Su reclamo será indemnizado por el monto total de la pérdida calculada en el momento en que se procese el pago. 

El momento de su pago dependerá de si usted apeló o no su indemnización: 

VCF FAQ

6.1 ¿Qué pasa si mi cuenta bancaria o dirección han cambiado desde mi último pago?

December 9, 2022

Si ya ha recibido al menos un pago del VCF y su información bancaria ha cambiado desde que se procesó el último pago, usted debe completar un nuevo Formulario de Información de Pago AHC y subirlo a su reclamo en línea tan pronto como sea posible. Cuando usted suba el formulario de ACH  a su reclamo en línea, usted debe incluir una carta que diga que la información del nuevo formulario va a reemplazar la información bancaria que está asociado con su reclamo.

VCF FAQ

1.3 ¿Habrán algunas circunstancias en el que se pueda acelerar la revisión de mi reclamo?

December 9, 2022

Sí. En los casos que envuelvan enfermedades terminales o dificultad financiera significativa, usted puede pedir al VCF que acelere el procesamiento de su reclamo. El VCF considera “dificultad financiera significativa” una eminente o pendiente orden de desahucio o ejecución de hipoteca, o falta de vivienda, siempre y cuando sea demostrada con la documentación apropiada. Si usted desea acelerar su reclamo a base de una enfermedad terminal o dificultad financiera usted debe comunicarse con la línea de ayuda del VCF al 1-855-885-1555 y someter los documentos adecuados a su reclamo.

Messages from the Special Master

Message from the Special Master on the 21st Anniversary of the September 11th Attacks

September 9, 2022
Dear Friends, The anniversary of the September 11th attacks is always a time for reflection.  For me personally, this is the first anniversary since being appointed earlier this year as the September 11th Victim Compensation Fund’s (“VCF”) interim Special Master.  Despite my relatively short time in this role, I have been touched by the stories in each claim I have reviewed, and deeply impressed by the perseverance, resilience, and humility of the community our team serves.  Today, we continue to pay tribute to the lives lost and the community that came together during the recovery efforts in response to one of our country’s hardest challenges.
Messages from the Special Master

Message from the Incoming Special Master - August Flentje named Special Master for an interim period

April 29, 2022

It is an honor to step into the role of Special Master on an interim basis while the process to identify Rupa Bhattacharyya’s permanent successor is identified.  I have been a career civil service attorney with the Department of Justice since 1998, and have managed several Civil Division components for temporary periods, including the branch that has responsibility over the operations of the VCF.  In that capacity, I’ve worked with Rupa to help address issues that arise in the management of the VCF and am familiar with its functions and operation.  I look forward to working with the VCF aga

Messages from the Special Master

Message from the Special Master – Rupa Bhattacharyya Farewell

April 29, 2022

Dear Friends,

Messages from the Special Master

Message from the Special Master – Kimberly (Kim) C. Brown Joins the VCF as the Director of Operations

February 24, 2022

Kimberly (Kim) C. Brown has joined the VCF as the Director of Operations. In this new position, Kim will focus on overseeing the VCF’s day-to-day operations in areas such as the Helpline and the processing of hard copy mail, identifying opportunities for innovation as the VCF continues to move into its long-term status stemming from the passage of the VCF Permanent Authorization Act.

Messages from the Special Master

Message from the Special Master - Tenth Annual Status Report

February 9, 2022

The VCF successfully navigated another highly productive year in 2021, in a year that saw not one but two significant anniversaries: the 10th anniversary of the passage of the Zadroga Act, which created in the VCF, in January, and then the solemn reminder months later that twenty years have passed since the September 11, 2001, terrorist attacks.

Messages from the Special Master

来自特别监察官希拉∙伯恩鲍姆(Sheila Birnbaum)的消息——VCF 再次获批准

December 30, 2015

亲爱的朋友们: 

2015 年 12 月 18 日,奥巴马总统签署了一项法案,再次批准《2010 年詹姆士·扎德罗伽 9/11 健 康与赔偿法案》。这包括再次批准未来五年的 9/11 受害人赔偿基金(VCF),而受 9/11 事件及 其余波影响的人员将因此而受益。 

新法指示 VCF“尽快”向“A 组索赔”(即 2015 年 12 月 17 日或之前做出损失判定的索赔)的 索赔人支付“全额赔偿”。为满足此要求,我已调动额外工作人员去支持支付流程,从而在不影 响对我们的项目有至关重要的质量控制措施的前提下迅速支付相关款项。 

新法同时也要求对 VCF 有关评估 B 组索赔和计算相关损失的政策和流程做出重要改动。B 组索赔 即不属于新法所界定的 A组索赔的索赔。新法规定针对合格 B 组索赔人的资金。我正与我的团队 一起工作,以确定新法对索赔人以及我们的日常运作的影响。 

在制定新的政策及流程的同时,我们也在重新评估提出索赔所需的文件(包括索赔表和附加材 料)、提出和审查索赔的系统以及在我们网站上公布的信息。我将此看作复审我们的索赔表、重 新设计我们的在线系统并调整相关流程的机会,从而满足新的要求,并提高我们的工作效率。

Messages from the Special Master

Komunikat pani Syndyk Sheili Birnbaum dotyczący reaktywacji Funduszu VCF

December 30, 2015

Szanowni Państwo,  

18 grudnia 2015 r., Prezydent Obama podpisał przepisy reaktywujące Ustawę im. Jamesa Zadrogi o opiece zdrowotnej i odszkodowaniach dla ofiar 9/11 (James Zadroga 9/11 Health and Compensation Act) uchwaloną w 2010 r. Dotyczy to również reaktywacji Funduszu Odszkodowań dla Ofiar 11 września (September 11th Victim Compensation Fund, VCF) na następne 5 lat, którego celem jest pomoc osobom dotkniętym wydarzeniami z 11 września i ich następstwami.  

Messages from the Special Master

Mensaje de la Auxiliar Judicial Sheila Birnbaum – Reautorización VCF

December 30, 2015

Estimados Amigos,

El 18 de diciembre del 2015, el Presidente Obama firmó la reautorización la Ley James Zadroga 11-S de Salud y Compensación. Esto incluye la reautorización del Fondo de Compensación de las Victimas del 11 de Septiembre (VCF por sus siglas en inglés) por 5 años más, el cual beneficiará a los individuos afectados por los eventos y secuelas del 9/11. 

Messages from the Special Master

Message from Special Master Sheila Birnbaum - VCF Reauthorization

December 30, 2015

Dear Friends,

On December 18, 2015, President Obama signed into law a bill reauthorizing the James Zadroga 9/11 Health and Compensation Act of 2010. This includes reauthorization of the September 11th Victim Compensation Fund (“VCF”) for another 5 years, which will benefit individuals impacted by the events of 9/11 and its aftermath.

Messages from the Special Master

Message from Special Master Sheila Birnbaum

September 9, 2015

This September 11th, the Victim Compensation Fund (“VCF”) focuses its attention on the work that remains ahead of us. Our commitment to this work is the most important way the Fund can honor the sacrifice of those who were lost on September 11, 2001, and those who continue to struggle.

Messages from the Special Master

Message from Special Master Sheila Birnbaum

July 20, 2015

I am proud to announce that the September 11th Victim Compensation Fund (VCF) has made loss determinations of more than $1.3 billion. As of June 30, 2015, the VCF has approved 11,770 eligibility claims and made 5,636 loss decisions, totaling $1,310,149,991. First responders account for 91 percent of the total loss amount. Individuals with cancer diagnoses account for 18 percent of the awards. This information and additional updated program statistics are available.

Messages from the Special Master

Message from Special Master Sheila Birnbaum

April 8, 2015

I am proud to announce that the VCF has made loss determinations of more than $1 billion. As of March 31, 2015, the VCF has approved 10,549 eligibility claims and rendered 4,415 loss decisions, totaling $1,058,398,144. First responders account for 92 percent of the total loss amount. Individuals with cancer diagnoses account for 27 percent of the awards. This information and additional updated program statistics are available.

Messages from the Special Master

Special Notice Regarding Denied Claims

February 9, 2015

The VCF will deny eligibility claims when claimants do not respond to multiple requests for missing information. Many eligibility claims are submitted without required supporting documents. The VCF makes multiple attempts to work with the claimant and/or the attorney to obtain the necessary supporting documentation so that the VCF can determine eligibility. If the claimant does not respond to this outreach (after a minimum of two requests) the VCF will deny the eligibility claim.

Messages from the Special Master

Message from Special Master Sheila Birnbaum

January 15, 2015

Today, the September 11th Victim Compensation Fund (VCF) issued updated program statistics. As of Jan. 2, 2015, the VCF has found 9,677 claimants eligible for compensation and has made 3,128 compensation determinations (approximately 67 percent of the compensation claims that have been submitted with appropriate supporting documentation). The total value of those compensation determinations is $804,116,233.