EN ESPAÑOL PO POLSKU 中文 Account Log In Register


Need assistance? Call the VCF Helpline at 1-855-885-1555



    Important Notice about delay in processing VCF Payments:


    The Department of Justice's financial management system that is used to process VCF payments will be shut down from
    September 27, 2017 to October 11, 2017 in order to migrate to a new financial management system.


    This migration will require the Civil Division, under which the VCF falls, to stop processing VCF payments on September 27, 2017.
    The Department anticipates the migration will complete on October 11, 2017; payment processing will resume on October 12, 2017.


    The VCF has worked closely with the Department's finance staff to ensure that payments on claims approved for expedited
    processing as a result of terminal illness or imminent financial hardship can be processed during this transition period.


    We greatly appreciate your patience during this transition.



Welcome

This website has been set up to support making the September 11th Victim Compensation Fund ("VCF") as fair, transparent and easy to navigate as possible. On it, you will be able to do the following:

  • File a claim with the VCF;
  • Access information about our policies and guidelines;
  • Obtain access to our forms and a list of resources to help you complete and submit your claim; and
  • Review newly updated Frequently Asked Questions.


    WHAT'S NEW


    • Updates to the following documents were translated and can be found on the Spanish,
      Polish and Chinese pages: Change of Attorney Form, Instructions for Letters of Administration with Limitations, Information on the WTC Health Program Disability Process, and Instructions if a Personal Injury claimant passes away after filing the claim.

    • VCF Fact Sheet posted to the website in English, Spanish, Polish and Chinese.

    • Updated answer to FAQ 1.2 "I submitted my claim. When will a decision be made on my
      claim?
      " posted to our FAQ page.

    • July updates to our Frequently Asked Questions posted in Spanish, Polish and Chinese.


    READ MORE


    LISTING OF CLAIMANTS AND DECEASED INDIVIDUALS

    As directed by the regulations, the listing of claimants and deceased individuals includes the names of those who have either filed a claim for a deceased individual or amended a personal injury claim to notify the VCF that the victim is deceased. The listing includes the claimant's name along with the deceased individual's name.


Notice: The Fund will closely monitor any fraudulent activity including the submission of fraudulent claims and unauthorized use of www.vcf.gov. The Fund will report fraudulent conduct to federal law enforcement agencies and violators may be subject to criminal, civil or administrative penalties. If you wish to report information concerning suspected fraud concerning The Fund, please contact the Department of Justice, Office of the Inspector General, at the following address:

DOJOIG.FraudComplaints@usdoj.gov.

The security of all personally identifiable information is of paramount importance to everyone within the September 11th Victim Compensation Fund. We implement various measures to protect the security and confidentiality of personally identifiable information. Such measures include access controls designed to limit access to personally identifiable information to the extent necessary to accomplish our mission. We also employ various security technologies to protect personally identifiable information stored on our systems. We test our security measures periodically to ensure that they remain operational.